What We Deliver

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Pricing Strategy & Margin Optimization

Service-level COGS analysis, competitive benchmarking, and smart discount rules.

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Revenue Cycle Management (RCM)

Estimates, payment plans, deposits, collections, refunds, and reconciliation.

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Point of Sale & Payment Integration

EMR/POS optimization, card-on-file, memberships, and automated reminders.

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Financial Reporting & KPIs

Weekly dashboards and monthly close with revenue, gross margin, EBITDA, and cash metrics.

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Inventory & Vendor Control

Par levels, reorder rules, lot tracking, and shrink mitigation.

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Compliance & Risk

Sales tax handling, gift card liability, refund policies, and documentation standard.

What We Deliver

career-1

Pricing Strategy & Margin Optimization

Service-level COGS analysis, competitive benchmarking, and smart discount rules. t

career-2

Revenue Cycle Management (RCM)

Estimates, payment plans, deposits, collections, refunds, and reconciliation.

career-3

Point of Sale & Payment Integration

EMR/POS optimization, card-on-file, memberships, and automated reminders.

career-4

Financial Reporting
& KPIs

Weekly dashboards and monthly close with revenue, gross margin, EBITDA, and cash metrics.

career-5

Inventory & Vendor Control

Par levels, reorder rules, lot tracking, and shrink mitigation.

career-6

Compliance & Risk

Sales tax handling, gift card liability, refund policies, and documentation standard.

What We Deliver

Pricing Strategy & Margin Optimization – Service-level COGS analysis, competitive benchmarking, and smart discount rules.
Revenue Cycle Management (RCM) – Estimates, payment plans, deposits, collections, refunds, and reconciliation.
Point of Sale & Payment Integration – EMR/POS optimization, card-on-file, memberships, and automated reminders.
Financial Reporting & KPIs – Weekly dashboards and monthly close with revenue, gross margin, EBITDA, and cash metrics.
Inventory & Vendor Control – Par levels, reorder rules, lot tracking, and shrink mitigation.
Compliance & Risk – Sales tax handling, gift card liability, refund policies, and documentation standard.

MedSpa Finance & Revenue Cycle Partnership

Discovery & Data Access

  • Intake meeting: goals, pricing approach, discount rules, memberships
  • Provide access (or exports) to EMR/POS, accounting, bank/merchant portals
  • Share prior 12 months of P&L, balance sheet, cash flow, invoice registers, and A/R aging
  • Upload current policies: deposits, cancellations, refunds, gift cards, financing
  • Financial & RCM Audit

  • Pricing & margin review by service/category (COGS, promo impact)
  • Chargeback history
  • Reconciliation audit: EMR/POS → merchant → bank → GL
  • Inventory controls review (par levels, shrink, expired product)
  • Strategy (Consulting Included)

  • Pricing and packaging recommendations (bundles, memberships, minimums)
  • Policy templates: deposits, cancellations, refund/redo, gift card, financing
  • Revenue Cycle Management (RCM) swim lane: a visual representation within a workflow or process diagram that delineates the specific tasks and responsibilities of different departments, roles, or individuals
  • KPI framework: refund rate, no show %, margin per service, margin per retail
  • Separate Contracts for Execution (as needed)

  • EMR/POS reconfiguration, payments integration, and automation
  • Accounting cleanup, GL mapping, and month end close support
  • Membership buildout, gift card program, and financing setup (third party)
  • Inventory software setup and vendor renegotiations
  • Implementation & Training

  • Staff training on estimates, deposits, scripts, and objection handling
  • Front desk and provider SOPs for documentation and charge capture
  • Go live checklist and soft launch review
  • Reporting & Cadence

  • Weekly/Monthly KPI snapshot (weekly revenue, new patient leads/contacted/booked, total appointments, no shows/cancellation rate, product sales)
  • Month end close pack with narrative insights
  • Quarterly pricing and margin review
  • Stronger Performance You Can Measure

    MedSpas that partner with Managed MedSpa consistently achieve higher realized margins per service, faster and more accurate month end close with cleaner books, and transparent revenue attribution that connects every marketing campaign to consults and completed procedures.

    Higher realized margins per service – Pricing discipline and optimized packaging ensure you capture the full value of every treatment.
    Faster month‑end close and cleaner books – Streamlined reconciliation gives you financial clarity without delays.
    Transparent revenue attribution from campaign → consult → procedure – Connect marketing spend directly to patient revenue for smarter growth decisions.
    Your Brand, Your Voice

    We know how much effort you’ve put into building your MedSpa’s identity. That’s why our marketing is always brand-first. Every campaign reflects your tone, style, and values—so your clients see consistency at every touchpoint.

    Transparent Results You Can See. Sustainable Growth That Scales.

    Our HR development service places a strong emphasis on employee engagement and retention.

    Onboarding and Training

    Our onboarding programs are crafted to integrate new hires seamlessly into your organization.

    Construction control

    We believe in continuous learning and development. Our team designs customized training.

    We have More Than Twenty Years of Experience.

    Building strong leaders is essential for business success. Our leadership development programs empower executives and managers with the skills they need to inspire, motivate, and drive teams toward achieving organizational goals. Inefficiencies can limit growth. Our consultants perform a deep analysis of your operations, identifying bottlenecks and recommending process improvements. We focus on cost-saving strategies to boost productivity without compromising quality.

    Benefits of Using Managed MedSpa Finance & Revenue Cycle Management

    • Higher Realized Margins
      Pricing, packaging, and discount discipline protect your margins—ensuring every service delivers the full financial value intended.
    • Fewer Chargebacks
      Clear estimates, deposits, and thorough documentation reduce disputes, prevent leakage, and protect hard earned revenue.
    • Clean Books & True Visibility
      Accurate reconciliation and KPI reporting provide real time insight into performance, making financial decisions faster and more reliable.
    • Staff Confidence & Consistency
      Scripting and SOPs simplify difficult payment conversations, giving staff the confidence to handle transactions professionally and consistently.
    • Scalable Systems
      A finance and RCM foundation built to expand—supporting new services, locations, and higher volumes without operational chaos.
    • Compliance & Risk Protection
      Tax handling, gift card liability, and refund policies are managed with rigor to safeguard against legal or financial surprises.
    • Partnership, Not a Black Box
      We explain numbers in plain language, collaborate on solutions, and make sure owners understand how financial choices impact revenue and client experience.
    • Ready to reclaim lost revenue and strengthen cash flow?
      Schedule your consultation today and get a Finance & Revenue Cycle action plan tailored to your MedSpa.

    We Work with Clients to Create Solutions that Stand the Test of Time.

    Our team is dedicated to delivering exceptional value through close collaboration with our clients. We prioritize understanding their needs and providing success.

    Outstanding digital agency service! Exceptional creativity, strategic approach, and flawless execution. Highly recommend for all digital marketing needs ...

    Albert Flores

    General Manager, Oliver’s LAB llc.

    Innovative, efficient, and collaborative digital agency service delivering exceptional results. Highly recommend for top-tier expertise and professionalism ...

    Cameron Williamson

    Marketing Director, Oliver’s LAB llc.

    Finance & Revenue Cycle FAQs

    Consulting, audits, and strategy are included; systems reconfiguration, accounting cleanup, and software work are contracted separately and often provided by your vendors.

    Front end stays on brand; we refine back end processes, so payment feels seamless and professional.

    Weekly/Monthly KPI snapshot (weekly revenue, new patient leads/contacted/booked, total appointments, no shows/cancellation rate, product sales)

    We advise and can support via a separate engagement; you retain your accountant, or we can refer one.

    Yes—most major EMR/POS and payment gateways; scope depends on your tech stack.

    We recommend data driven adjustments to protect margin while staying competitive.

    Yes—team training and scripts are part of implementation.

    Absolutely. You approve policies, pricing, and any system changes—we execute and report transparently.

    No—every plan is custom-tailored to your MedSpa’s market and services.

    Most MedSpas notice growth within 60–90 days, with compounding long-term impact.

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